Privacy Policy

A legal disclaimer

Village Cafe ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, including enquiries, bookings, reservations, newsletter subscriptions, and other customer interactions.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation. By using our website, you agree to the collection and use of information as described in this Privacy Policy.

We are committed to ensuring that any personal data you provide is handled lawfully, fairly, transparently, and securely.

GDPR Compliance

Under UK GDPR, Village Cafe acts as the Data Controller for the personal information collected through this website.

We collect and process personal data only where we have a lawful basis to do so, including:

Your consent (for example, subscribing to newsletters or marketing communications).
The performance of a contract (for example, managing bookings, reservations, or customer orders).
Compliance with legal obligations.
Our legitimate business interests, provided your rights and freedoms are not overridden.

We are committed to maintaining appropriate technical and organisational safeguards to protect personal data from unauthorised access, disclosure, alteration, or destruction.

Under UK GDPR, website visitors and customers have the right to:

Access their personal data.
Correct inaccurate or incomplete personal data.
Request erasure of personal data ("Right to be Forgotten").
Restrict the processing of personal data.
Object to certain types of processing.
Request the transfer of personal data to another organisation where applicable.
Withdraw consent at any time where consent is the lawful basis for processing.

Requests relating to your personal data can be submitted using the contact details provided within this Privacy Policy.

Information to collect

We may collect and process the following categories of personal information:

Name
Email address
Telephone number
Reservation and booking details
Information submitted through contact forms
Enquiries, comments, and correspondence
Marketing communication preferences
Technical information such as IP address, browser type, device information, and website usage data through cookies and analytics tools

We collect only the information necessary to provide our services, improve our website, and fulfil our legal obligations.